In Engagement Strategy

A Change Healthcare study found a majority of consumers say their engagement experience with both health plans and providers hasn’t improved, yet a similar majority of payers say investing in such engagement is a top priority for them.

The discrepancy points to a larger problem, but in a Health Management Technology feature, Tate McDaniel, SVP of Engagement Solutions at Change Healthcare, offers some suggestions for payers to help narrow that widening gap.

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Change Healthcare is mentioned prominently in a new McKinsey report, “Blockchain beyond the hype: What is the strategic business value?” The study highlights Change Healthcare’s leadership in the blockchain arena, with McKinsey specifically pointing to the company’s early adoption of the ...

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