In Engagement Strategy, In the News

Consumer Engagement: The Key to Improving Payment Collections and the Patient ExperienceA Becker’s Hospital CFO Report says today’s high-deductible health plans prompt patients to pay closer attention to their healthcare costs. The publication cites Stuart Hanson, SVP and GM of consumer payments at Change Healthcare, who noted that consumers are “looking for an Amazon-simple experience in their healthcare.”

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Change Healthcare CEO Neil de Crescenzo announced the company will roll out a blockchain-based platform to process transactions linking providers and insurers, the Nashville Post reports. The rollout will happen before year’s end. Read the article

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