A Positive Patient Experience Relies on Every Touchpoint, Every Time

 In Revenue Cycle

In a feature for Becker’s Hospital Review, Keith Slater, VP for Patient Access Services at Change Healthcare, warns healthcare organizations that patient experience and satisfaction are key measures for success, yet most organizations are not making passing grades. He explains strategic steps to improve interactions with patients at every touch point.

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ZeOmega, a provider of technical solutions facilitating collaboration among healthcare stakeholders, has announced a partnership with Change Healthcare, becoming the first organization to fully integrate the InterQual Connect™ authorization connectivity and medical review service.

In the video below, Craig ...

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