As more employers shift to consumer-directed health plans, many patients are challenged to meet their financial responsibilities. But in a feature on Healthcare Finance, Ken Carr, VP of Revenue Cycle Management at Change Healthcare, offers up suggestions on how to improve self-pay collection and communication.
Healthcare IT News has a feature from Change Healthcare Consultant Toni Bonde, looking at robotic process automation (RPA) in healthcare. She points out five ways RPA was successfully applied by one health plan in its claims processing efforts, and how it might help your organization as well. Read the article