Technology Innovations to Inspire a Better Healthcare System
We are working across the industry to deliver healthcare innovations that help our customers flourish.
The healthcare industry is increasingly looking to find improvements by leveraging new technologies. However, technology is only innovative when it adds value. The Intelligent Healthcare Platform enables Change Healthcare to rapidly drive innovation across our portfolio of solutions and deliver technology that can leverage our immense network and data stores.
Change Healthcare champions innovation though our unified platform that will help reduce costs and improve outcomes as the industry evolves into a smarter more integrated system.
We are investing broadly in practical healthcare technology innovations that will improve our products, disrupt the market, and transform the healthcare industry. As leaders in healthcare technology, we believe it is our responsibility to test, adopt, and refine new infrastructure and technologies. Our investments extend the reach of emerging technologies across healthcare, supporting a healthy ecosystem of competitive applications that help payers and providers improve operations, and enhance the patient experience.
We use Artificial Intelligence (AI) and machine learning (ML) to identify inefficiencies and drive them out of administrative processes in the healthcare system allowing better outcomes and enabling the same work to be done faster and with significantly lower costs, For example, with the revenue cycle, AI can identify an issue and flag a claim before it is denied- one of many solutions we are working on to bring AI innovation to the revenue cycle.
Blockchain technology can help improve the efficiency, transparency, and security of the data reconciliation activities that plague the healthcare system. In January 2018, we launched the one of the first enterprise-scale blockchain network in healthcare, allowing customers to track claims submissions and remittances in real time.
As part of our strategy to help payers and providers improve engagement, we offer technologies and services to enable greater transparency. With increasing industry focus on the consumer experience, satisfaction, and rising out-of-pocket responsibility, payers, providers, and employers need to help consumers understand their choices, manage costs, and become smarter "value" shoppers of healthcare.
Due to an interconnected and market-neutral position, Change Healthcare is at the forefront of accelerating clinical interoperability for all. We help improve patient outcomes by providing scalable, secure, and portable interoperability services that leverages our Intelligent Healthcare Network™––one of the largest clinical and financial healthcare networks in the U.S.
From our unique position at the center of the healthcare ecosystem, we offer products and services to help our customers create meaningful consumer experiences. As healthcare consumers shoulder more of the financial burden for care, their expectations for quality experiences intensifies.
As healthcare transitions to value-based care and consumerism, APIs will be foundational to new solutions across healthcare IT. At Change Healthcare, we know that simply having APIs is not enough. To make APIs true solution enablers for healthcare, they must be treated as products, and approached with a strategic, product-focused mindset.