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TRENDSparency - Company Blog    
Tiffany Pack

May 1, 2013
The Value of Critiquing the User Experience
Tiffany Pack, Vice President, Implementation and Engagement

In March, Change Healthcare released its first large scale User Satisfaction Survey. The purpose of the survey was three-fold. First and foremost, we wanted to gauge user satisfaction with our cost transparency and consumer engagement solution, Transparency Messenger™. Because we are a company committed to developing products that are easy-to-understand and easy-to-use, ensuring people "get it" (and love it!) is important to us.

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Cerner Case Study   Press Coverage
     
Change Healthcare

Change HealthcareEmployer's Total Health Management Strategy Gets Boost with Change Healthcare's Consumer Engagement, Cost Transparency Platform
 

The TennesseanMay 9, 2013 | The Tennessean
Release of Medicare data shows wide range of hospital prices

USA TodayMay 8, 2013 | USA Today
New data show price differences for health procedures

IHCCApril 10, 2013 | IHC Radio
HealthCare Consumerism Radio: Clayton Nicholas, Change Healthcare, On Consumer Engagement

March1, 2013 | Managed Care Outlook | By Douglas Ghertner
New Age of Health Care Requires New Behaviors and New Attitudes

 
Healthcare Transparency Index   News Releases
     

Change Healthcare: Healthcare Transparency Index

March 2012
Healthcare Transparency Index
Affording the Affordable Care Act: Engaging Employees in Finding Lower-Cost Preventive Care

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HCTI March 2012  


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change:healthcare mission May 16, 2013
Change Healthcare's Clayton Nicholas to Speak at MBGH Event on the Value of Transparency in Healthcare

change:healthcare mission May 1, 2013
Change Healthcare's Clayton Nicholas to Speak on "Game Mechanics and Other Game Changers in Benefits Education" at IHC Forum East

Change HealthcareApril 16, 2013
Change Healthcare Announces Internationalization of its Consumer Engagement, Cost Transparency Platform

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Industry Articles    

change:healthcare missionCollaborative Efforts Can Save Money And Improve Care
Jan 5, 2012 | Kaiser Health News

change:healthcare missionInsurer to Reveal Rate-Hike Data
Oct 26, 2011 | Wall Street Journal

change:healthcare missionCEO Blog: Changing How We Pay for Healthcare
Oct 27, 2011 | CNBC Gues Blog

change:healthcare missionPush for Health-Cost Data
Oct 27, 2011 | Wall Street Journal

More Industry Articles
Industry Reports    

change:healthcare2012 Employer Survey on Purchasing Value in Health Care
17th Annual Towers Watson/National Business Group on Health

change:healthcare missionMeaningful Price Information Is Difficult for Consumers to Obtain Prior to Receiving Care
Sep, 2011 | United States Government Accountability Office

change:healthcareUnderstanding U.S. Health Care Spending
July 2011 | NHCM Foundation Data Brief

More Industry Reports
Books    
     

Your Money or Your Life
A Consumer's Guide To Navigating The U.S.
Healthcare System

By Robert Hendricks, Christopher Parks and
Katrina Welty

Learn more

 
 

My Healthcare Is Killing Me
A Survival Guide for the American Healthcare Consumer

By Robert Hendricks, Christopher Parks and
Katrina Welty

Learn more