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Statements

Change Healthcare’s Statements deliver advanced statement and invoice processing with an emphasis on the patient experience. Developed through a human-centered design thinking process, our Statements guide patients to pay while minimizing confusion. With omni-channel capabilities, statements integrate easily with our other consumer payments solutions to boost the speed of collections.

Print effective and accurate statements for improved cash flow.
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SIMPLIFY STATEMENT MAILING

Change Healthcare Statements are streamlined and efficient, simplifying the customer experience. Utilizing two high-volume processing sites with USPS® national account status we minimize turnaround and reduce mail delivery time. Address Cleansing and Returned Mail services are seamlessly integrated to simplify forwarding and re-mailing efforts.

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LOWER CUSTOMER SERVICE CALLS

Clear, concise and easy-to-understand patient statements improve customer comprehension lowering call volume, and freeing up valuable time and resources within your organization. Reduced statement confusion also increases the chances that patients will pay their bills on time and in full.

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IMPROVE CASH FLOW

Prompt billing with statements that are designed to optimize payment behavior, professionally printed and quickly delivered help improve collections and cash flow. Additionally, our state of the art white paper facility eliminates investments in pre-printed template inventories.